Method
The arithmetic
The chain narrows once per step: subscribers who open, openers who click, clickers who order, and orders at their average value. The click rate is click-to-open — measured against openers rather than against the whole list — because that is the definition the two rates multiply correctly under. Dividing the revenue of one send by the whole list gives the figure a subscriber is worth each time you press send.
opens = subscribers × open% · clicks = opens × click-to-open% · orders = clicks × conversion% · revenue per send = orders × order value · per month = per send × sends · per subscriber = revenue per send ÷ subscribers
Worked example
One run through the numbers
A list of 25,000 at a 40% open rate produces 10,000 opens. A 10% click-to-open rate is 1,000 clicks, a 2% conversion rate is 20 orders, and at an order value of 75 the send is worth 1,500. Four sends a month is 6,000, and one send is worth 0.06 per subscriber on the list.
Swap in your own figures — the result recalculates as you type.
Asked often
Email Revenue Calculator: questions that come up
What is the difference between CTR and CTOR?
Click-through rate divides clicks by emails delivered. Click-to-open rate divides clicks by opens, so it measures the message rather than the subject line. This tool asks for click-to-open because it already has the open rate as a separate step, and using click-through rate here would count the open rate twice.
Why is revenue per subscriber so small?
Because it is per send, not per lifetime. A figure that looks negligible against one email becomes substantial once it is multiplied by the sends in a year, which is precisely why it is the right unit for judging list growth.
Should this include the cost of the email platform?
Not in the chain above, which estimates revenue only. To judge whether the platform pays for itself, compare its monthly cost against the monthly revenue figure — a comparison that gets easier to make the larger the list is.
Does this work for a newsletter with no products?
Only if a send has a measurable value per conversion. Where the revenue comes from sponsorship rather than orders, the conversion and order value inputs stop describing anything real, and revenue per send is better measured directly.